Privacy Policy

Last Updated: August 23, 2026

WORLD ORGANIZATION FOR INTERNATIONAL AND DIGITAL ARBITRATION (“WOIDA”, “we”, “us”, or “our”) operates the website https://woida.us/ and the Digital Arbitration mobile application (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
• Identification documents (for arbitration parties and experts)

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

Case Data

When you participate in arbitration proceedings through the Service, we process the information you submit for those proceedings, such as case descriptions, contracts, evidence, submissions and hearing records. This data is used solely to conduct and manage the arbitration and is accessible only to the parties, their representatives and the tribunal, on a strict need-to-know basis.

2. Use of Data

WOIDA uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
• To facilitate arbitration proceedings and case management
• To process payments of arbitration fees and issue invoices and receipts

3. Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Case records and arbitral awards may be retained for longer periods where required for the recognition and enforcement of awards, to comply with our legal obligations, resolve disputes, and enforce our agreements.

4. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

WOIDA will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

5. Disclosure of Data

WOIDA may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of WOIDA
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

6. Security of Data

The security of your data is important to us. Data is encrypted in transit and at rest, access is role-based, and arbitral awards are sealed with qualified digital signatures. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Your Data Rights and Account Deletion

You have the right to access, correct or update the Personal Data we hold about you. You may also request the deletion of your account and associated Personal Data at any time from within the app settings or by contacting us at info@woida.us.

Please note that certain data cannot be deleted while you are a party to ongoing arbitration proceedings, or where retention is required by law or for the enforcement of arbitral awards. In such cases, the data will be deleted once the legal ground for retention no longer applies.

8. Children's Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us so that we can take the necessary actions.

9. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@woida.us
• By visiting our website: https://woida.us/